Frequently asked questions

Welcome to the Coefficient Solutions FAQ page

Here, you'll find answers to the most common questions about our services and support.If you have burning questions, you may find help below!

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General Questions

What is Coefficient Solutions?

We’re a team of innovative strategists, creative thinkers, and dedicated problem-solvers committed to elevating businesses like yours.

With a focus on automation, data-driven strategies, and personalized support, we help our clients build sustainable growth while freeing up their time to focus on their expertise.

‍More on our About Page here!

Have I Heard About You Before?

You may have heard about us under our former name, EtterOps, which made waves in the San Diego County area and beyond, establishing roots in the CliftonStrengths Coaching industry and more!

We have a new name, new strategies, but the same dedication to making a meaningful impact in your brand.

What services does Coefficient Solutions offer?

We provide a range of services including marketing strategy, digital solutions, CRM setup, social media management, website design, business operations support, and more. Our goal is to simplify your work, streamline processes, and help you grow your business. Check out our Services page for more info.

Who can benefit from our services?

Our services are ideal for knowledge and coaching brands looking to expand their reach and build scalable, growth centered businesses.
These brands include (but are not limited to):
  • Business Coaches
  • Speakers
  • Professional Trainers
  • Life Coaches
  • Executive Coaches
  • Service-Based Professionals
To sum it up, we work with knowledge brands that have expertise to share with their audiences!

We serve these professionals working in many fields: HR, Sales, Public Safety, Tech, Wellness, Law,

If you have important information you want to share we can help you convey it in resonating ways, paired with strategies to boost your growth and help you focus on what you do best.

What makes Coefficient Solutions unique?

We don't offer cookie-cutter solutions. Everything we do is custom-designed to align with your specific business goals. Our approach is impact-driven, focusing on measurable results and ensuring you receive friendly, reliable support every step of the way.

We’re not merely a company you contract projects through (though we love that!), we’re your business partner that cares deeply about your success.

To work with us is to build a relationship with people that value deeper understanding of your brand. It’s all about forming a strategic partnership that helps take your brand to the next level!

Will I Have an Account Manager or a Whole Team?

Tasks and team members based on individual strengths, ensuring you get the right support. While the team members you work with may vary depending on the tasks you're looking to offload, you will always have a consistent point of contact. Kathleen is our Project Manager who oversees all clients and tasks.
Rest assured, we are fully equipped to help you efficiently and effectively!

How do I get started with Coefficient Solutions?

Getting started is easy! Simply reach out to us via our contact page, and we'll schedule a free consultation to discuss your business needs and how we can support your growth.

How much do your services cost?

We offer customized solutions based on your unique business requirements. Contact us for a free consultation, and we’ll provide a tailored quote that fits your needs and budget.

Do you offer ongoing support?

Yes, we offer continuous support to ensure your business runs smoothly. From regular check-ins to process improvements, we’re here to help you adapt and thrive over the long term.

 Marketing and Automation

How can you help me improve my marketing strategy?

We start with a diagnostic deep dive into everything you have going on. We’ll look at your analytics, your content, your brand outline… this also helps us get to know your company!

Chances are, you’ll have some great puzzle pieces, and we’ll give tips on how to tie your marketing ecosystem together further.

Check out our Marketing and Creative Service Page here.

What is a marketing ecosystem?

A marketing ecosystem is the organic space in which your content operates, encompassing your audience and the ways in which all your content interacts and ties together.

Like an ecosystem, each part is vital to the next!

It includes core content like courses and programs, as well as introductory content such as freebies and social media posts.

What platforms do you specialize in?

We specialize in email marketing platforms, social media automation tools, and CRM integrations to streamline your customer journey. Examples include: ActiveCampaign, Mailchimp, Kajabi, Constant Contact, PipeDrive, Hubspot, and so many more. Basically if there’s a tool out there, we’ve probably worked with it.

We’ve worked with many, many brands over the years and we’re adaptable, but we have our recommendations as well. (You can even check out the platforms we’re partnered with here).

Above all we want your platforms to work for you even when you’re not working. Let’s face it, you deserve breaks!

Payment Information

What payment methods do you accept?

We accept major credit cards, bank transfers, and secure online payment platforms such as PayPal and Stripe.

How can I update my billing information?

You can easily update your payment details by contacting our support team at support@coefficientsolutions.com. We’ll guide you through the process and ensure your information is securely handled.

Technical Support

Do you provide technical support for your tools?

Yes, our dedicated support team is here to assist you with any technical challenges related to the tools and platforms we implement. Whether it's troubleshooting automation systems, managing CRM integrations, or optimizing your marketing funnels, we ensure everything runs smoothly so you can focus on growing your business.

What kind of technical support do you offer?

You can easily update your payment details by contacting our support team at support@coefficientsolutions.com. We’ll guide you through the process and eWe offer a range of support options, including live troubleshooting sessions, platform setup assistance, and ongoing maintenance for marketing automation tools and client management systems. Our team is also available to provide training and guidance on best practices for using these tools effectively.nsure your information is securely handled.

How can I request support?

You can reach out to our support team through our dedicated support portal or by emailing us directly at support@coefficientsolutions.com. For urgent matters, we also offer priority support for clients with active retainer agreements.

Do you provide regular system updates and improvements?

Yes, we stay up-to-date with the latest technologies and software updates to ensure your systems remain efficient and secure. Our team proactively monitors your platforms and implements enhancements to optimize performance and keep your business running at peak efficiency.

Stay Connected

How can I stay in touch with Coefficient Solutions?

  • Follow us on LinkedIn
  • Subscribe to our newsletter
  • Engage with us on social media platforms
  • Email us at support@coefficientsolutions.com
If you have additional questions, don’t hesitate to reach out!